Independent automotive buying guidance · U.S. vehicle data · Evidence-ranked recommendations
USED-CAR BUYER MODE · RISK RADAR

2023 Chrysler Pacifica
reported issues, recalls & what to inspect

This report uses official federal safety records plus VeroRoad’s vehicle × tool evidence. It is a screening tool, not a reliability grade or prediction that your specific car will fail.

151 unique complaint records14 recall campaigns returned0 complaint rows with usable mileage10 local vehicle/tool evidence rows
Read the numbers correctly.

NHTSA complaints are consumer-submitted allegations, not verified failures. Raw complaint totals are not failure rates because vehicle sales/exposure are not normalized here. A recall is an official safety campaign, but your VIN may or may not be included.

REPORTED-ISSUE RADAR

Which systems appear most often in the complaint record?

Use this to prioritize inspection effort, not to label the vehicle “good” or “bad.”

3 crash-tagged0 fire-tagged1 reported injuries0 reported deaths
Engine & powertrain47 complaints tagged to ENGINE
Electrical & 12V system41 complaints tagged to ELECTRICAL SYSTEM
Engine & powertrain41 complaints tagged to POWER TRAIN
SRS & restraints34 complaints tagged to AIR BAGS
UNKNOWN OR OTHER21 complaints tagged to UNKNOWN OR OTHER
Engine & powertrain16 complaints tagged to FUEL/PROPULSION SYSTEM
Steering11 complaints tagged to STEERING
Brakes & ABS7 complaints tagged to SERVICE BRAKES
MILEAGE TIMELINE

Where were mileage-at-failure values reported?

NHTSA did not return enough usable mileage values for a timeline.

0–30k mi0No usable mileage sample
30–60k mi0No usable mileage sample
60–100k mi0No usable mileage sample
100k+ mi0No usable mileage sample
SAFETY RECALLS

Official campaigns returned for this model-year query

Open the exact VIN before purchase to determine whether a campaign applies and whether the remedy was completed.

Decode VIN first →
23V010000ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Why it matters: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Reported 17/01/2023 · Verify exact VIN applicability.
23V500000FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Reported 20/07/2023 · Verify exact VIN applicability.
23V753000ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Why it matters: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Reported 09/11/2023 · Verify exact VIN applicability.
24V199000AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Why it matters: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Reported 14/03/2024 · Verify exact VIN applicability.
24V436000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Why it matters: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Reported 13/06/2024 · OTA remedy noted · Verify exact VIN applicability.
24V793000AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Why it matters: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Reported 24/10/2024 · Verify exact VIN applicability.
25V388000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Why it matters: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Reported 12/06/2025 · Verify exact VIN applicability.
25V302000AIR BAGS:SIDE/WINDOW:CURTAIN

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Why it matters: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Reported 08/05/2025 · Verify exact VIN applicability.
25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Reported 17/12/2025 · Verify exact VIN applicability.
25V877000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Reported 17/12/2025 · Verify exact VIN applicability.
PRE-PURCHASE INSPECTOR

What I would inspect before money changes hands

The highest reported component groups are converted into inspection tasks. They are not diagnoses.

1

Engine & powertrain

47 owner complaints in the leading component signal intersect this system.

  • Cold-start behavior and idle quality
  • Acceleration under light and moderate load
  • Current, pending and permanent DTCs
  • Freeze-frame and fuel/engine live data where available
2

Electrical & 12V system

41 owner complaints in the leading component signal intersect this system.

  • 12V resting and charging voltage
  • Module communication scan
  • Battery age and terminal condition
  • Unexpected warning lights or intermittent electrical behavior
3

SRS & restraints

34 owner complaints in the leading component signal intersect this system.

  • SRS warning lamp self-test
  • SRS module codes
  • Seat-belt latch/retractor operation
  • Recall completion for restraint campaigns
4

UNKNOWN OR OTHER

21 owner complaints in the leading component signal intersect this system.

  • Inspect the affected system carefully
  • Scan all modules before clearing codes
  • Review service history and previous repair records
5

Steering

11 owner complaints in the leading component signal intersect this system.

  • Steering warning lights
  • Straight-line tracking and steering effort
  • Steering-angle data/calibration if relevant
  • Noise or binding during lock-to-lock movement
SCAN INTEGRITY CHECK

Make it harder for a recently cleared warning light to fool you.

A clean dashboard is not the same as a clean scan. Readiness monitors, pending codes and permanent codes provide useful context during a pre-purchase inspection.

TSBs & MANUFACTURER COMMUNICATIONS

Look beyond recalls.

Manufacturers submit service bulletins, warranty extensions, repair instructions and other communications to NHTSA. These documents can reveal service procedures and known conditions that are not necessarily safety recalls.

SCANNER × VEHICLE EVIDENCE

Tools that intersect this inspection path

These recommendations use VeroRoad’s existing exact vehicle/function evidence. Fit comes before price.

Run the full vehicle finder →
INSPECTION KIT

Useful supporting equipment

A scanner cannot replace physical inspection and measurement. These tools cover common gaps.

TOPDON BT600 Plus
Battery & resistance testerTOPDON BT600 Plus

Professional battery and resistance testing with sequence testing for higher-volume work.

Check price on Amazon →
TOPDON TC005
Professional handheld thermal cameraTOPDON TC005

Useful for locating abnormal heat in electrical, mechanical and EV-related troubleshooting without assuming it is mandatory for every job.

Check price on Amazon →
Autel MaxiBAS BTAK
Multimeter/current-clamp accessory kitAutel MaxiBAS BTAK

Adds multimeter and current-clamp measurements for deeper electrical troubleshooting when paired with supported MaxiBAS tools.

Check price on Amazon →
Autel MaxiTPMS TS900
TPMS diagnostic/programming tabletAutel MaxiTPMS TS900

Dedicated TPMS workflow plus diagnostics and service functions; strong fit when TPMS is a frequent shop job.

Check price on Amazon →
COMPARE NEARBY MODEL YEARS

Chrysler Pacifica Risk Radar by year

SOURCE TRANSPARENCY

Where these signals come from

Federal data are fetched from NHTSA’s public APIs. VeroRoad aggregates the records into screening signals and keeps complaints separate from confirmed recalls.

NHTSA complaints API ↗NHTSA recalls API ↗NHTSA datasets & APIs ↗NHTSA recall / complaint / TSB resources ↗