2019 Chrysler Pacifica
reported issues, recalls & what to inspect
This report uses official federal safety records plus VeroRoad’s vehicle × tool evidence. It is a screening tool, not a reliability grade or prediction that your specific car will fail.
NHTSA complaints are consumer-submitted allegations, not verified failures. Raw complaint totals are not failure rates because vehicle sales/exposure are not normalized here. A recall is an official safety campaign, but your VIN may or may not be included.
Which systems appear most often in the complaint record?
Use this to prioritize inspection effort, not to label the vehicle “good” or “bad.”
Where were mileage-at-failure values reported?
NHTSA did not return enough usable mileage values for a timeline.
Official campaigns returned for this model-year query
Open the exact VIN before purchase to determine whether a campaign applies and whether the remedy was completed.
19V348000ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Why it matters: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Reported 09/05/2019 · Verify exact VIN applicability.18V524000ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Why it matters: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Reported 09/08/2018 · Verify exact VIN applicability.20V191000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Why it matters: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Reported 10/09/2020 · OTA remedy noted · Verify exact VIN applicability.19V886000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Why it matters: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Reported 12/12/2019 · Verify exact VIN applicability.23V010000ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Why it matters: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Reported 17/01/2023 · Verify exact VIN applicability.25V876000EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Reported 17/12/2025 · Verify exact VIN applicability.26V327000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Why it matters: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Reported 21/05/2026 · Verify exact VIN applicability.What I would inspect before money changes hands
The highest reported component groups are converted into inspection tasks. They are not diagnoses.
Electrical & 12V system
115 owner complaints in the leading component signal intersect this system.
- 12V resting and charging voltage
- Module communication scan
- Battery age and terminal condition
- Unexpected warning lights or intermittent electrical behavior
Engine & powertrain
93 owner complaints in the leading component signal intersect this system.
- Cold-start behavior and idle quality
- Acceleration under light and moderate load
- Current, pending and permanent DTCs
- Freeze-frame and fuel/engine live data where available
UNKNOWN OR OTHER
63 owner complaints in the leading component signal intersect this system.
- Inspect the affected system carefully
- Scan all modules before clearing codes
- Review service history and previous repair records
Brakes & ABS
59 owner complaints in the leading component signal intersect this system.
- ABS/ESC warning lights
- Wheel-speed live data if a warning is present
- Brake pedal feel and parking-brake operation
- Pad/rotor condition and uneven wear
Steering
42 owner complaints in the leading component signal intersect this system.
- Steering warning lights
- Straight-line tracking and steering effort
- Steering-angle data/calibration if relevant
- Noise or binding during lock-to-lock movement
Make it harder for a recently cleared warning light to fool you.
A clean dashboard is not the same as a clean scan. Readiness monitors, pending codes and permanent codes provide useful context during a pre-purchase inspection.
- Run a full-system scan before clearing anything
- Read current, pending and permanent powertrain codes
- Check readiness monitors; multiple “Not Ready” monitors can be consistent with a recently cleared ECU or disconnected battery
- Save freeze-frame data for any stored emissions/powertrain fault
- Scan ABS, SRS, transmission and body modules when the tool supports them
- Check 12V battery / charging condition because low voltage can create misleading module faults
Look beyond recalls.
Manufacturers submit service bulletins, warranty extensions, repair instructions and other communications to NHTSA. These documents can reveal service procedures and known conditions that are not necessarily safety recalls.
Tools that intersect this inspection path
These recommendations use VeroRoad’s existing exact vehicle/function evidence. Fit comes before price.
Autel MaxiCOM MK900-BT
Intersects 8 functions used in this inspection path.
XTOOL D8 (2026)
Intersects 8 functions used in this inspection path.
Autel MaxiCOM MK900-TS
Intersects 8 functions used in this inspection path.
TOPDON ArtiDiag900 Lite
Intersects 8 functions used in this inspection path.
Useful supporting equipment
A scanner cannot replace physical inspection and measurement. These tools cover common gaps.
Professional battery and resistance testing with sequence testing for higher-volume work.
Check price on Amazon →Useful for locating abnormal heat in electrical, mechanical and EV-related troubleshooting without assuming it is mandatory for every job.
Check price on Amazon →Adds multimeter and current-clamp measurements for deeper electrical troubleshooting when paired with supported MaxiBAS tools.
Check price on Amazon →Dedicated TPMS workflow plus diagnostics and service functions; strong fit when TPMS is a frequent shop job.
Check price on Amazon →Chrysler Pacifica Risk Radar by year
Where these signals come from
Federal data are fetched from NHTSA’s public APIs. VeroRoad aggregates the records into screening signals and keeps complaints separate from confirmed recalls.