Independent automotive buying guidance · U.S. vehicle data · Evidence-ranked recommendations
USED-CAR BUYER MODE · RISK RADAR

2018 Chrysler Pacifica
reported issues, recalls & what to inspect

This report uses official federal safety records plus VeroRoad’s vehicle × tool evidence. It is a screening tool, not a reliability grade or prediction that your specific car will fail.

854 unique complaint records12 recall campaigns returned0 complaint rows with usable mileage10 local vehicle/tool evidence rows
Read the numbers correctly.

NHTSA complaints are consumer-submitted allegations, not verified failures. Raw complaint totals are not failure rates because vehicle sales/exposure are not normalized here. A recall is an official safety campaign, but your VIN may or may not be included.

REPORTED-ISSUE RADAR

Which systems appear most often in the complaint record?

Use this to prioritize inspection effort, not to label the vehicle “good” or “bad.”

27 crash-tagged14 fire-tagged15 reported injuries0 reported deaths
Engine & powertrain369 complaints tagged to ENGINE
Electrical & 12V system283 complaints tagged to ELECTRICAL SYSTEM
Steering166 complaints tagged to STEERING
Engine & powertrain154 complaints tagged to POWER TRAIN
UNKNOWN OR OTHER112 complaints tagged to UNKNOWN OR OTHER
Engine & powertrain47 complaints tagged to FUEL/PROPULSION SYSTEM
ELECTRONIC STABILITY CONTROL (ESC)37 complaints tagged to ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE SPEED CONTROL35 complaints tagged to VEHICLE SPEED CONTROL
MILEAGE TIMELINE

Where were mileage-at-failure values reported?

NHTSA did not return enough usable mileage values for a timeline.

0–30k mi0No usable mileage sample
30–60k mi0No usable mileage sample
60–100k mi0No usable mileage sample
100k+ mi0No usable mileage sample
SAFETY RECALLS

Official campaigns returned for this model-year query

Open the exact VIN before purchase to determine whether a campaign applies and whether the remedy was completed.

Decode VIN first →
18V395000ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Why it matters: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

Reported 14/06/2018 · Verify exact VIN applicability.
18V492000POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Why it matters: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Reported 26/07/2018 · Verify exact VIN applicability.
18V493000POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Why it matters: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

Reported 26/07/2018 · Verify exact VIN applicability.
18V332000ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Why it matters: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Reported 17/05/2018 · Verify exact VIN applicability.
19V143000SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Why it matters: A control arm separation could increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

Reported 28/02/2019 · Verify exact VIN applicability.
19V348000ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Why it matters: A loss of power steering assist or a stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

Reported 09/05/2019 · Verify exact VIN applicability.
18V524000ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Why it matters: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Reported 09/08/2018 · Verify exact VIN applicability.
17V824000EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Why it matters: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Reported 21/12/2017 · Verify exact VIN applicability.
17V542000SEAT BELTS:REAR/OTHER

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Why it matters: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

Reported 31/08/2017 · Verify exact VIN applicability.
19V886000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Why it matters: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Reported 12/12/2019 · Verify exact VIN applicability.
PRE-PURCHASE INSPECTOR

What I would inspect before money changes hands

The highest reported component groups are converted into inspection tasks. They are not diagnoses.

1

Engine & powertrain

369 owner complaints in the leading component signal intersect this system.

  • Cold-start behavior and idle quality
  • Acceleration under light and moderate load
  • Current, pending and permanent DTCs
  • Freeze-frame and fuel/engine live data where available
2

Electrical & 12V system

283 owner complaints in the leading component signal intersect this system.

  • 12V resting and charging voltage
  • Module communication scan
  • Battery age and terminal condition
  • Unexpected warning lights or intermittent electrical behavior
3

Steering

166 owner complaints in the leading component signal intersect this system.

  • Steering warning lights
  • Straight-line tracking and steering effort
  • Steering-angle data/calibration if relevant
  • Noise or binding during lock-to-lock movement
4

UNKNOWN OR OTHER

112 owner complaints in the leading component signal intersect this system.

  • Inspect the affected system carefully
  • Scan all modules before clearing codes
  • Review service history and previous repair records
5

ELECTRONIC STABILITY CONTROL (ESC)

37 owner complaints in the leading component signal intersect this system.

  • Inspect the affected system carefully
  • Scan all modules before clearing codes
  • Review service history and previous repair records
SCAN INTEGRITY CHECK

Make it harder for a recently cleared warning light to fool you.

A clean dashboard is not the same as a clean scan. Readiness monitors, pending codes and permanent codes provide useful context during a pre-purchase inspection.

TSBs & MANUFACTURER COMMUNICATIONS

Look beyond recalls.

Manufacturers submit service bulletins, warranty extensions, repair instructions and other communications to NHTSA. These documents can reveal service procedures and known conditions that are not necessarily safety recalls.

SCANNER × VEHICLE EVIDENCE

Tools that intersect this inspection path

These recommendations use VeroRoad’s existing exact vehicle/function evidence. Fit comes before price.

Run the full vehicle finder →
INSPECTION KIT

Useful supporting equipment

A scanner cannot replace physical inspection and measurement. These tools cover common gaps.

TOPDON BT600 Plus
Battery & resistance testerTOPDON BT600 Plus

Professional battery and resistance testing with sequence testing for higher-volume work.

Check price on Amazon →
TOPDON TC005
Professional handheld thermal cameraTOPDON TC005

Useful for locating abnormal heat in electrical, mechanical and EV-related troubleshooting without assuming it is mandatory for every job.

Check price on Amazon →
Autel MaxiBAS BTAK
Multimeter/current-clamp accessory kitAutel MaxiBAS BTAK

Adds multimeter and current-clamp measurements for deeper electrical troubleshooting when paired with supported MaxiBAS tools.

Check price on Amazon →
Autel MaxiTPMS TS900
TPMS diagnostic/programming tabletAutel MaxiTPMS TS900

Dedicated TPMS workflow plus diagnostics and service functions; strong fit when TPMS is a frequent shop job.

Check price on Amazon →
COMPARE NEARBY MODEL YEARS

Chrysler Pacifica Risk Radar by year

SOURCE TRANSPARENCY

Where these signals come from

Federal data are fetched from NHTSA’s public APIs. VeroRoad aggregates the records into screening signals and keeps complaints separate from confirmed recalls.

NHTSA complaints API ↗NHTSA recalls API ↗NHTSA datasets & APIs ↗NHTSA recall / complaint / TSB resources ↗