2020 Subaru Outback
reported issues, recalls & what to inspect
This report uses official federal safety records plus VeroRoad’s vehicle × tool evidence. It is a screening tool, not a reliability grade or prediction that your specific car will fail.
NHTSA complaints are consumer-submitted allegations, not verified failures. Raw complaint totals are not failure rates because vehicle sales/exposure are not normalized here. A recall is an official safety campaign, but your VIN may or may not be included.
Which systems appear most often in the complaint record?
Use this to prioritize inspection effort, not to label the vehicle “good” or “bad.”
That does not prove the vehicle has no problems. Use the exact VIN, service history and an independent inspection.
Where were mileage-at-failure values reported?
NHTSA did not return enough usable mileage values for a timeline.
Official campaigns returned for this model-year query
Open the exact VIN before purchase to determine whether a campaign applies and whether the remedy was completed.
20V766000BACK OVER PREVENTION:DISPLAY FUNCTION
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it matters: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Reported 10/12/2020 · Verify exact VIN applicability.21V955000POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Why it matters: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Reported 09/12/2021 · Verify exact VIN applicability.21V587000FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Why it matters: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Reported 29/07/2021 · Verify exact VIN applicability.19V664000SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Why it matters: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Reported 18/09/2019 · Verify exact VIN applicability.22V485000POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Why it matters: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Reported 08/07/2022 · Verify exact VIN applicability.24V227000AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Why it matters: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Reported 22/03/2024 · Verify exact VIN applicability.What I would inspect before money changes hands
The highest reported component groups are converted into inspection tasks. They are not diagnoses.
Baseline vehicle inspection
- Cold start, road test and full-system scan
- Check fluids, leaks, tires, brakes and battery
- Review maintenance, collision and recall history
Make it harder for a recently cleared warning light to fool you.
A clean dashboard is not the same as a clean scan. Readiness monitors, pending codes and permanent codes provide useful context during a pre-purchase inspection.
- Run a full-system scan before clearing anything
- Read current, pending and permanent powertrain codes
- Check readiness monitors; multiple “Not Ready” monitors can be consistent with a recently cleared ECU or disconnected battery
- Save freeze-frame data for any stored emissions/powertrain fault
- Scan ABS, SRS, transmission and body modules when the tool supports them
- Check 12V battery / charging condition because low voltage can create misleading module faults
Look beyond recalls.
Manufacturers submit service bulletins, warranty extensions, repair instructions and other communications to NHTSA. These documents can reveal service procedures and known conditions that are not necessarily safety recalls.
Tools that intersect this inspection path
These recommendations use VeroRoad’s existing exact vehicle/function evidence. Fit comes before price.
Autel MaxiCOM MK900-BT
Intersects 4 functions used in this inspection path.
XTOOL D8 (2026)
Intersects 4 functions used in this inspection path.
Autel MaxiCOM MK900-TS
Intersects 4 functions used in this inspection path.
TOPDON ArtiDiag900 Lite
Intersects 4 functions used in this inspection path.
Useful supporting equipment
A scanner cannot replace physical inspection and measurement. These tools cover common gaps.
Professional battery and resistance testing with sequence testing for higher-volume work.
Check price on Amazon →Useful for locating abnormal heat in electrical, mechanical and EV-related troubleshooting without assuming it is mandatory for every job.
Check price on Amazon →Adds multimeter and current-clamp measurements for deeper electrical troubleshooting when paired with supported MaxiBAS tools.
Check price on Amazon →Dedicated TPMS workflow plus diagnostics and service functions; strong fit when TPMS is a frequent shop job.
Check price on Amazon →Subaru Outback Risk Radar by year
Where these signals come from
Federal data are fetched from NHTSA’s public APIs. VeroRoad aggregates the records into screening signals and keeps complaints separate from confirmed recalls.