ADAS & visibility133 complaints tagged to BACK OVER PREVENTION
USED-CAR BUYER MODE · RISK RADAR2019 Ford Flex
2019 Ford Flex
reported issues, recalls & what to inspect
This report uses official federal safety records plus VeroRoad’s vehicle × tool evidence. It is a screening tool, not a reliability grade or prediction that your specific car will fail.
238 unique complaint records4 recall campaigns returned0 complaint rows with usable mileage10 local vehicle/tool evidence rows
NHTSA complaints are consumer-submitted allegations, not verified failures. Raw complaint totals are not failure rates because vehicle sales/exposure are not normalized here. A recall is an official safety campaign, but your VIN may or may not be included.
REPORTED-ISSUE RADAR
Which systems appear most often in the complaint record?
Use this to prioritize inspection effort, not to label the vehicle “good” or “bad.”
4 crash-tagged0 fire-tagged3 reported injuries0 reported deaths
Body & structure53 complaints tagged to STRUCTURE
UNKNOWN OR OTHER47 complaints tagged to UNKNOWN OR OTHER
Electrical & 12V system22 complaints tagged to ELECTRICAL SYSTEM
ADAS & visibility11 complaints tagged to VISIBILITY/WIPER
Engine & powertrain5 complaints tagged to ENGINE
Suspension & chassis5 complaints tagged to SUSPENSION
ADAS & visibility4 complaints tagged to LANE DEPARTURE
MILEAGE TIMELINE
Where were mileage-at-failure values reported?
NHTSA did not return enough usable mileage values for a timeline.
SAFETY RECALLS
Decode VIN first →Official campaigns returned for this model-year query
Open the exact VIN before purchase to determine whether a campaign applies and whether the remedy was completed.
18V548000ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Why it matters: An electrical arc can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
Reported 20/08/2018 · Verify exact VIN applicability.24V951000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Why it matters: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Reported 20/12/2024 · Verify exact VIN applicability.25V695000BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Why it matters: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Reported 13/10/2025 · Verify exact VIN applicability.25V732000STRUCTURE:BODY
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Why it matters: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Reported 24/10/2025 · Verify exact VIN applicability.PRE-PURCHASE INSPECTOR
What I would inspect before money changes hands
The highest reported component groups are converted into inspection tasks. They are not diagnoses.
ADAS & visibility
133 owner complaints in the leading component signal intersect this system.
- ADAS warning lights
- Camera/radar area damage or windshield replacement history
- Lane/forward-warning operation on a safe road test
- Calibration records after collision, glass or alignment work
Body & structure
53 owner complaints in the leading component signal intersect this system.
- Panel gaps and evidence of collision repair
- Door/latch operation
- Water intrusion or damaged seals
- Body-control warning messages
UNKNOWN OR OTHER
47 owner complaints in the leading component signal intersect this system.
- Inspect the affected system carefully
- Scan all modules before clearing codes
- Review service history and previous repair records
Electrical & 12V system
22 owner complaints in the leading component signal intersect this system.
- 12V resting and charging voltage
- Module communication scan
- Battery age and terminal condition
- Unexpected warning lights or intermittent electrical behavior
Engine & powertrain
5 owner complaints in the leading component signal intersect this system.
- Cold-start behavior and idle quality
- Acceleration under light and moderate load
- Current, pending and permanent DTCs
- Freeze-frame and fuel/engine live data where available
SCAN INTEGRITY CHECK
Make it harder for a recently cleared warning light to fool you.
A clean dashboard is not the same as a clean scan. Readiness monitors, pending codes and permanent codes provide useful context during a pre-purchase inspection.
- Run a full-system scan before clearing anything
- Read current, pending and permanent powertrain codes
- Check readiness monitors; multiple “Not Ready” monitors can be consistent with a recently cleared ECU or disconnected battery
- Save freeze-frame data for any stored emissions/powertrain fault
- Scan ABS, SRS, transmission and body modules when the tool supports them
- Check 12V battery / charging condition because low voltage can create misleading module faults
TSBs & MANUFACTURER COMMUNICATIONS
Look beyond recalls.
Manufacturers submit service bulletins, warranty extensions, repair instructions and other communications to NHTSA. These documents can reveal service procedures and known conditions that are not necessarily safety recalls.
SCANNER × VEHICLE EVIDENCE
Run the full vehicle finder →Tools that intersect this inspection path
These recommendations use VeroRoad’s existing exact vehicle/function evidence. Fit comes before price.
0 stronger-evidence functions · 48/100 avg
Autel MaxiCOM MK900-BT
Intersects 5 functions used in this inspection path.
0 stronger-evidence functions · 48/100 avg
XTOOL D8 (2026)
Intersects 5 functions used in this inspection path.
0 stronger-evidence functions · 48/100 avg
Autel MaxiCOM MK900-TS
Intersects 5 functions used in this inspection path.
0 stronger-evidence functions · 48/100 avg
TOPDON ArtiDiag900 Lite
Intersects 5 functions used in this inspection path.
INSPECTION KIT
Useful supporting equipment
A scanner cannot replace physical inspection and measurement. These tools cover common gaps.
Battery & resistance testerTOPDON BT600 Plus
Professional battery and resistance testing with sequence testing for higher-volume work.
Check price on Amazon →Professional handheld thermal cameraTOPDON TC005
Useful for locating abnormal heat in electrical, mechanical and EV-related troubleshooting without assuming it is mandatory for every job.
Check price on Amazon →Multimeter/current-clamp accessory kitAutel MaxiBAS BTAK
Adds multimeter and current-clamp measurements for deeper electrical troubleshooting when paired with supported MaxiBAS tools.
Check price on Amazon →TPMS diagnostic/programming tabletAutel MaxiTPMS TS900
Dedicated TPMS workflow plus diagnostics and service functions; strong fit when TPMS is a frequent shop job.
Check price on Amazon →COMPARE NEARBY MODEL YEARS
Ford Flex Risk Radar by year
SOURCE TRANSPARENCY
Where these signals come from
Federal data are fetched from NHTSA’s public APIs. VeroRoad aggregates the records into screening signals and keeps complaints separate from confirmed recalls.